Quantcast
Viewing all articles
Browse latest Browse all 10

PSTL Registration Error

Image may be NSFW.
Clik here to view.
Microsoft Dynamics GP
Earlier this month the Microsoft Dynamics GP Support Blog announced that the Professional Services Tools Library had been made free of charge and can be downloaded from here (PartnerSoruce login required; Customers will need to contact their partner).

It’s a while since I did much with PSTL so I decided to download it and take a look. I got it installed correctly but when I tried to open it I got this error;

Image may be NSFW.
Clik here to view.
Microsoft Dynamics GP - Unhandled script exception: [Microsoft][SQL Server Native Client 10.0][SQL Server]Could not find stored procedure 'PI.dbo.smChangeAccountIndex2'.

When I clicked OK, I got this follow on error;

Image may be NSFW.
Clik here to view.
Microsoft Dynamics GP - The stored procedure 1TA_Territory_Combiner returned the following results: DBMS: 103, Microsoft Dynamics GP: 0.

I did a little digging around and found this Microsoft KB Article:
You may receive a “Could not find stored procedure” error message when you install the Microsoft Great Plains Professional Services Tools Library
which is for an old version of Microsoft Great Plains but is still applicable.

The problem was the ODBC connection, on the test client, was setup with the incorrect settings;

Image may be NSFW.
Clik here to view.
Microsoft SQL Server DSN Configuration

Use ANSI quoted identifiers and Use ANSI nulls, padding and warnings should both be unchecked but for some reason on the test clients ODBC they were enabled;

Image may be NSFW.
Clik here to view.
Microsoft SQL Server DSN Configuration

Once I removed the checks against these two settings PSTL worked correctly.

(Visited 735 times, 1 visits today)

Viewing all articles
Browse latest Browse all 10

Trending Articles